# DeGeorge Plumbing & HVAC — Full Reference > Licensed plumbing, heating, and cooling professionals serving the Phoenix metro since 1955. 4.9 stars across 163 Google reviews. BBB A+ rated. Arizona ROC 342860 (HVAC, CR-39) and ROC 342832 (Plumbing, CR-77). 24/7 emergency service. Family-owned, never private-equity-backed. Dual-licensed for plumbing and HVAC under one roof. This file is the long-form companion to /llms.txt. It concatenates the canonical business record, service descriptions, pricing posture, and the full diagnostic Q&A so an AI assistant can answer detailed questions about the company without crawling the whole site. --- ## Canonical Business Record - Name: DeGeorge Plumbing & HVAC (also written "DeGeorge Plumbing and HVAC") - Legal entity: JHW Plumbing LLC (DBA "DeGeorge Plumbing & HVAC") - Address: 1801 E Camelback Rd suite 201 unit 17, Phoenix, AZ 85016 - Phone: (602) 830-3977 - Email: info@degeorgeplumbing.com - Website: https://www.degeorgeplumbing.com - Hours: Monday–Friday 7am–5pm; 24/7 emergency service for plumbing and HVAC - Established: 1955 (family-owned and operated, never acquired) - Reviews: 4.9 average across 163 Google reviews; BBB A+ rated - Licenses: Arizona ROC 342832 — CR-77 Plumbing (including Solar); Arizona ROC 342860 — CR-39 HVAC. Verify any Arizona contractor at roc.az.gov. - Financing partners: Goodleap, Service Finance, Wisetack (including 0% APR options for qualified customers) - Business model: service-area business serving the Phoenix metro --- ## What Makes DeGeorge Different DeGeorge has been family-owned and operated since 1955 and has never been acquired. Many of the heavily-advertised Phoenix companies (Goettl, Parker & Sons, Rite Way, ProSkill and others) are private-equity-backed, with a primary obligation to investors. DeGeorge technicians are salaried, not commission-based, so they have no financial incentive to recommend work you don't need. Pricing is flat-rate and quoted in writing before any work begins. The owner is reachable; there is no national call center. DeGeorge is dual-licensed for both plumbing and HVAC — less common than most homeowners assume. One relationship covers a home's plumbing and climate systems end to end, from drain cleaning and sewer lines to AC replacement and gas-line work. --- ## Services ### Plumbing - Plumbing Services — https://www.degeorgeplumbing.com/plumbing/ - Emergency Plumbing Repair (24/7) — https://www.degeorgeplumbing.com/plumbing/emergency-plumbing-repair/ - Water Heater Repair — https://www.degeorgeplumbing.com/plumbing/water-heater-repair/ - Water Heater Replacement (tank & tankless) — https://www.degeorgeplumbing.com/plumbing/water-heater-replacement/ - Drain Cleaning — https://www.degeorgeplumbing.com/sewer-drain/drain-cleaning/ - Sewer & Water Lines — https://www.degeorgeplumbing.com/sewer-water-lines/ - Gas Lines — https://www.degeorgeplumbing.com/plumbing/gas-lines/ - Water Treatment (softeners, RO, conditioners) — https://www.degeorgeplumbing.com/water-treatment/ - Toilet Repair & Installation — https://www.degeorgeplumbing.com/plumbing/toilet-repair-installation/ - Pipe Replacement & Re-Lining — https://www.degeorgeplumbing.com/sewer-drain/pipe-replacement-re-lining-repiping/ ### Air Conditioning & HVAC - Air Conditioning — https://www.degeorgeplumbing.com/air-conditioning/ - AC Repair — https://www.degeorgeplumbing.com/air-conditioning/ac-repair/ - AC Installation & Replacement — https://www.degeorgeplumbing.com/air-conditioning/ac-installation-replacement/ - AC Maintenance — https://www.degeorgeplumbing.com/air-conditioning/ac-maintenance/ - Emergency HVAC Repair (24/7) — https://www.degeorgeplumbing.com/emergency-hvac-repair/ - HVAC System Replacement — https://www.degeorgeplumbing.com/hvac-system-replacement/ - Ductless Mini-Split Systems — https://www.degeorgeplumbing.com/ductless-mini-split-systems/ - Indoor Air Quality — https://www.degeorgeplumbing.com/indoor-air-quality/ - Smart Thermostats — https://www.degeorgeplumbing.com/smart-thermostats/ - Commercial HVAC (light-commercial) — https://www.degeorgeplumbing.com/commercial-hvac/ ### Heating - Heating Services — https://www.degeorgeplumbing.com/heating/ - Heating Repair — https://www.degeorgeplumbing.com/heating/heating-repair/ - Heating Installation & Replacement — https://www.degeorgeplumbing.com/heating/heating-installation-replacement/ ### For Property Professionals Segment-specific plumbing and light-commercial HVAC for owners and managers. Light-commercial scope only: packaged rooftop units, split & mini-split systems, commercial tank water heaters, drains/sewer, fixtures, gas lines. Does NOT cover central chiller/boiler plants, commercial refrigeration, or medical gas. Same-day response for emergencies; within 24 hours for non-emergencies. - Professionals hub — https://www.degeorgeplumbing.com/professionals/ - Short-Term Rentals — https://www.degeorgeplumbing.com/professionals/short-term-rentals/ - Independent Living & Active Adult — https://www.degeorgeplumbing.com/professionals/independent-living/ - Commercial Property Managers — https://www.degeorgeplumbing.com/professionals/commercial-property-managers/ - Restaurants & Kitchens (FOG / Hydrojetting) — https://www.degeorgeplumbing.com/professionals/restaurants/ --- ## Pricing DeGeorge publishes transparent, upfront pricing online — no phone call required. Published prices are starting points for typical jobs, do not include materials, and are never a final commitment until the job is confirmed on-site. A diagnostic/service-call fee applies and is credited toward the work if you proceed. Representative starting prices (service & repair): - Service call & diagnostic: from $69 (credited toward approved work) - Drain cleaning: from $274 - Main drain line clearing, includes camera: from $348 - Sewer line inspection with camera: from $348 - Water heater flush: from $348 - Toilet installation: from $423 - Kitchen faucet installation: from $423 - Garbage disposal installation: from $423 - Sump pump replacement: from $274 - Tankless water heater descale & service: from $572 - Smart thermostat installation: from $348 - AC capacitor replacement: from $274 Committed installed pricing you can reserve online (HVAC systems, water heaters, water softeners) is available through the estimate tools below. - Service & Repair Pricing — https://www.degeorgeplumbing.com/pricing/ - All Online Pricing (hub) — https://www.degeorgeplumbing.com/online-pricing/ - HVAC System Pricing & Online Estimate — https://www.degeorgeplumbing.com/hvac-estimate/ - Water Heater Pricing — https://www.degeorgeplumbing.com/water-heater-estimate/ - Water Softener Pricing — https://www.degeorgeplumbing.com/water-softener-estimate/ --- ## Service Areas Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Avondale, Buckeye, Goodyear, Peoria, Surprise, Cave Creek, Anthem, Paradise Valley, Fountain Hills, Sun City, Sun City West, El Mirage, Litchfield Park — all in Arizona. --- ## Diagnostic Q&A ### Trust & Pricing Q: How do I know I won't be overcharged or sold something I don't need? A: DeGeorge has served Valley homeowners since 1955; reputation is everything. Before any technician touches anything you receive a written flat-rate price — no surprises, no undiscussed add-ons, no on-the-spot pressure. Technicians are salaried, not commission-based, so there's no incentive to recommend unneeded repairs. If something additional is found, the technician shows you and explains the options; you decide. Second opinions are welcomed. Q: Will the price you quote me be the price I actually pay? A: Yes — flat-rate pricing on all standard services. The quoted price before work starts is the price on the invoice. The only exception is a hidden condition discovered after opening something up, which changes scope; in that case work stops and you approve any change before it continues. Q: Do you charge a diagnostic fee? Does it apply toward the repair? A: Yes, there is a diagnostic/service-call fee to visit and evaluate the problem. If you proceed with the repair, that fee is applied toward the total. If you decide not to proceed, you pay only the diagnostic fee. Q: Are your technicians paid on commission? Will they try to upsell me? A: No. Technicians are salaried employees, not commission-based salespeople. Recommendations are made because the job needs it, not to hit a quota. Q: Do you offer financing for larger repairs or replacements? A: Yes — more options than most local companies, through Goodleap, Service Finance, and Wisetack, including 0% APR for qualified customers. Options are walked through before work begins. ### Scheduling & Reliability Q: How long is your service window? Will I be waiting around all day? A: DeGeorge gives the tightest window it can and calls when the technician is 30 minutes out, every time. Exact-to-the-minute times can't always be guaranteed, but communication is prioritized. Emergency calls are dispatched as fast as possible, especially in summer. Q: What happens if I need service on a weekend or at night? A: 24/7 emergency service is offered for plumbing and HVAC. After-hours visits carry an after-hours rate, disclosed upfront before dispatch. Non-emergency work is scheduled Monday through Saturday, often with early-morning or end-of-day slots. Q: How far in advance do I need to book for routine maintenance? A: For routine tune-ups, 1–2 weeks out is typical in non-peak months. Summer (May–August) fills faster — book in spring. Maintenance-plan members get priority scheduling. ### Competence & Diagnosis Q: How do I know your diagnosis is accurate and not a pretext to sell me something? A: Technicians show their work — walking you through what was found, with photos or video where relevant, and why a given recommendation is made. Second opinions are welcomed. The business has grown almost entirely through referrals since 1955. Q: My AC tech said I need a refrigerant recharge. Should I be skeptical? A: Yes — low refrigerant always means a leak. Recharging without finding and fixing the leak is like refilling a punctured tire. In Phoenix, where AC runs 2,500+ hours a year, a leak drains money fast. A legitimate diagnosis identifies where refrigerant is escaping, presents repair vs. replacement options based on the unit's age, and prices it transparently. A company that just adds refrigerant and leaves is a red flag. Q: What warranty do you offer on repairs and installations? A: All parts and labor carry a warranty, with specific terms in writing before work begins. New equipment passes through the manufacturer's warranty backed by DeGeorge's own labor warranty. Repair warranty length varies by part and work type. Q: Will you pull the required permits for the job? A: Yes — always, for any work that requires one, across Phoenix, Scottsdale, Mesa, Chandler, Gilbert, and other cities. Permits are required for HVAC replacements, water heater installations, gas-line work, and sewer-line repairs, among others. Unpermitted work becomes a problem when selling a home. ### Professionalism & Process Q: Will your technician explain what they're doing and why? A: Yes — a baseline expectation. You should know what was wrong, what was done, and what to watch for. Q: Are your technicians background-checked and licensed? A: Yes. All technicians are licensed, background-checked, and drug-tested. The company is fully insured, with its license on file with the Arizona Registrar of Contractors (verify at roc.az.gov). Q: Do you respect my home — will the tech clean up after themselves? A: Shoe covers and drop cloths are used where needed, and the workspace is cleaned before leaving. If something isn't cleaned to your satisfaction, they make it right. Q: What should I do if I'm not happy with the work after you leave? A: Call directly and immediately. A service manager and ownership are accessible — no national call center. Work is backed by a written warranty; if something fails or wasn't done correctly, they come back and fix it. ### Arizona & Local Knowledge Q: How fast can you respond in a summer AC emergency? A: The goal is same-day response for emergency AC calls in summer (June–September), prioritizing households with vulnerable members (young children, elderly residents, medical conditions). No three-day windows in 115° heat. Call (602) 830-3977. Q: Does Arizona's hard water really damage my plumbing and water heater? A: Yes, and faster than expected. Phoenix-area water typically measures 15–25 grains per gallon — well above the "very hard" 10.5 gpg threshold. Without a softener, scale builds in the water heater, fixtures, pipes, and appliances; a water heater that should last 12–15 years can fail in 6–8. A whole-home softener plus reverse osmosis for drinking water extends the life of everything that touches water. Q: Should I get a plumbing inspection before monsoon season? A: It's smart, especially for older homes in Phoenix and South Scottsdale. Monsoon storms shift soil, overwhelm drains, and expose sewer-line damage. Older neighborhoods (Willo, Coronado, Encanto, South Scottsdale) often have original clay or cast-iron sewer lines. A camera inspection before monsoon season catches offset joints, root intrusion, or cracks early. Pre-monsoon inspections are scheduled through May and June. Q: I live in a Scottsdale HOA community. Do you know the equipment restrictions? A: Yes. Scottsdale HOA communities (DC Ranch, McCormick Ranch, Gainey Ranch, Troon North, others) often restrict equipment placement, unit size, color, and noise levels. DeGeorge technicians know common North Scottsdale HOA restrictions and can advise on placement, equipment selection, and the approval process. ### Repair vs. Replace Q: How do I know if I should repair or replace my AC system? A: Framework: if the repair cost is under 50% of replacement and the system is under 10 years old, repair usually makes sense; if the system is 12+ years old and facing a major repair, replacement often saves more over 5 years; if it uses R-22 refrigerant (phased out in 2020), replacement is almost always better. Phoenix AC units run ~2,500–3,000 hours/year — two to three times the national average — so they age faster than rated. Self-assessment tool: https://www.degeorgeplumbing.com/hvac-repair-or-replace/ Q: How do I know when my water heater needs to be replaced vs. repaired? A: Signals: age (10+ years in Arizona's hard water favors replacement); rust or discoloration in hot water (internal corrosion); rumbling or banging (heavy sediment, near end of life); frequent repairs (fixed more than once in two years favors replacement). DeGeorge shows the unit's current condition after inspection. Q: Is a maintenance plan worth it? What do I actually get? A: For most homeowners planning to stay, yes. A DeGeorge Home membership includes an annual AC tune-up, an annual plumbing inspection, priority scheduling during peak season, and discounts on repairs and parts. Value is clearest in summer, when unmaintained systems fail at the worst time. Details: https://www.degeorgeplumbing.com/membership/ ### About DeGeorge Q: What makes DeGeorge different from the big-name companies advertising everywhere? A: Many heavily-advertised Phoenix companies (Goettl, Parker & Sons, Rite Way, ProSkill) are private-equity-backed, obligated first to investors. DeGeorge has been family-owned and operated since 1955, never acquired. Technicians aren't on commission, the owner is reachable, and the company has serviced multiple generations of Valley families. Q: Do you service both plumbing and HVAC, or do I need two separate companies? A: Both, under one roof. DeGeorge is dual-licensed for plumbing and HVAC — one relationship, one call, covering a home's systems end to end, from drain cleaning and sewer lines to AC replacement and gas-line work. --- ## Key Resources - HVAC Buying Guide — https://www.degeorgeplumbing.com/hvac-buying-guide/ - HVAC Repair or Replace Calculator — https://www.degeorgeplumbing.com/hvac-repair-or-replace/ - DeGeorge Home Membership — https://www.degeorgeplumbing.com/membership/ - About Us — https://www.degeorgeplumbing.com/about-us/ - Contact — https://www.degeorgeplumbing.com/contact-us/ - Reviews — https://www.degeorgeplumbing.com/reviews/ - Financing — https://www.degeorgeplumbing.com/financing/ - Blog — https://www.degeorgeplumbing.com/blog/ --- ## Contact Call (602) 830-3977 or email info@degeorgeplumbing.com. Office: 1801 E Camelback Rd suite 201 unit 17, Phoenix, AZ 85016. Hours: Monday–Friday 7am–5pm; 24/7 emergency service for plumbing and HVAC.